Organisations today face greater scrutiny, and new risk parameters. Stakeholder perceptions of corporate and executive integrity, add to the need for more emotional intelligence in the workplace. Greater sensitivity to the outcome or impact of individual or corporate action, will become a major corporate asset.
This course uses the academic work of Lawrence Fisher, Daniel Goleman and others to discuss existing approaches to Emotional Intelligence, and how EI can be applied in the workplace to increase productivity and improve customer service.
We detail ways in which EI strategy and practice can be introduced and sustained, using a structured training process that includes a number of “real life” scenarios.
The course is designed for all types of employees as it is important to understand the individual and corporate dimensions of EI. Do not be left behind in the new world of Emotional Intelligence.
The Aspire Performance Improvement Emotional Intelligence Workshop will provide you and your team with a robust standardised engagement approach to prepare you for the future benefits of Emotional Intelligence.
After completing this course, participants should be able to understanding the background and definitions of Emotional Intelligence, and the impact good EI can have for individual staff, the organisation, leadership and brand market share.
The workshop will be led by an experienced Emotional Intelligence professional trainer, meaning you can integrate your business’ Emotional Intelligence strategy without having to spend a fortune on expensive external consultancy
The ASPIRE Approach to Emotional Intelligence will help you to empower your organisation to:
- ASSESS your implications
- SCOPE the response required by your team
- PREPARE the plan to investigate and research further
- INVESTIGATE and analyse the implications, options and scenarios to be addressed
- RECOMMEND the way forward
- EXECUTE your programme